IF YOU ARE FINANCING AND/OR YOUR LENDER REQUIRES THE MASTER INSURANCE POLICY, PLEASE FOLLOW THE STEPS BELOW.
 

IMPORTANT READ CAREFULLY

To better serve our customers, we have transitioned to a state-of-the-art self-service certificate delivery platform provided by iCerts.com and no longer process orders in-house.  Please follow the instructions below to retrieve your Evidence of Insurance (EOI) certificate order:

Property Owners: If you received a letter from your lender requesting an annual renewal certificate for an existing property not involving a new loan, please forward a copy of that letter to [email protected] for instructions to place your order.  This can be a scanned copy or a picture taken using your smart phone.

Lenders/Loan Processors or any other 3rd parties: To retrieve a certificate involving a new loan of any kind, please click here to get started and follow the instructions.

If prompt support during normal business hours is required, email the iCerts Customer Support at [email protected].  Or for immediate self-service support of any kind, most questions can be answered by visiting their FAQ page.

If you have questions regarding the process, please email [email protected]

Sincerely,

Community Association Team